Frequently Asked Questions

Yes. The program and data registry are completely free for you when offered through participating healthcare partners, employers, or health plans. Your partner covers the cost as part of their commitment to improving health outcomes.

Go to app.maggyhealth.com/activate to get started. You can activate with a code from your healthcare provider, employer, or health plan, or check availability in your area.

An activation code gives you the best experience with full benefits and features. Enter your code at app.maggyhealth.com/activate or use the direct link provided by your healthcare partner.

Yes! If you have access through multiple partners, you can choose which one to use for activation. Each may offer different benefits, so we recommend using the activation code that provides the most comprehensive coverage and features.

Your privacy is our top priority. All data is encrypted in transit and at rest, we follow HIPAA compliance standards, and your information is never sold or shared without your explicit consent. You maintain full control over your data and can withdraw permission at any time.

No. Your employer never sees individual health data, Healthspan Scores™, or personal health plans. They only receive anonymous, aggregated population insights that help them understand general wellness trends without any individual identification.

Your health plan can only access the information you explicitly authorize them to see. You control what data is shared and can revoke access at any time. Your Healthspan Score™ and personal health plan remain private unless you choose to share them.

You own your health data. MGY acts as a secure platform to help you organize and understand your information, but you maintain complete ownership and control. You can export your data or delete your account at any time.

Your personal health data is never shared with third parties without your explicit consent. We may share anonymized, aggregated data for research purposes, but this never includes any personally identifiable information.

Maggy™ analyzes your complete health picture—medical records, lab results, and lifestyle factors—to identify personalized opportunities for improvement. She helps you prioritize the most impactful actions, schedules appointments, verifies insurance coverage, and tracks your progress over time.

Your Healthspan Score™ is calculated using advanced AI that analyzes multiple health factors including your medical history, current health status, lifestyle factors, genetic predispositions, and preventive care completion. The score predicts your "health age" and potential for adding more good years to your life.

Maggy Health™ works on any modern web browser (Chrome, Safari, Firefox, Edge) and is optimized for both desktop and mobile devices. You can access Maggy Health™ through our web platform on any smartphone, tablet, or computer with internet access.

Yes! Maggy™ is your AI health advocate available 24 hours a day, 7 days a week. She can answer questions, provide health insights, and help you navigate your care at any time. For urgent medical concerns, always contact your healthcare provider or emergency services.

Absolutely. You have granular control over what health data Maggy™ can access. You can connect or disconnect specific data sources (medical records, labs, insurance) at any time through your privacy settings. Maggy™ works best with more complete data, but the choice is always yours.

Each family member needs their own individual Maggy Health™ account for privacy and personalization. However, with proper consent, caregivers can be granted access to help manage a family member's health plan.

Your Maggy Health™ account and health data stay with you. If your new employer or health plan also partners with Maggy Health™, you can continue using all features. If they don't participate yet, you can still access your data and we'll help you find alternative ways to continue your health journey.

You can join our waitlist to be notified when Maggy Health™ becomes available through your healthcare partner. You can also share information about Maggy Health™ with your provider—we offer resources to help healthcare organizations understand the benefits of partnership.

If you have access through multiple partners (employer, health plan, hospital), you can choose which portal to use for activation. Each may offer different benefits. You cannot switch between portals once activated, so choose the one with the best benefits for your needs.

Yes! Maggy™ can provide cost estimates for recommended procedures and help you understand your insurance coverage. She can also help you find in-network providers and compare costs between different healthcare options to help you make informed decisions.