Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Our Commitment to Your Privacy
At Maggy Health™ ("MGY," "we," "us," or "our"), protecting your health information is our highest priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, including interactions with Maggy™, our AI health advocate.
Information We Collect
Information You Provide
- Account information (name, email, phone number)
- Health questionnaire responses
- Communication preferences
- Feedback and correspondence
Information From Healthcare Partners
- Electronic health records (with your consent)
- Insurance claims data (with your consent)
- Lab results and diagnostic information
- Prescription history
Automatically Collected Information
- Device and browser information
- Usage data and interaction patterns
- IP address (anonymized)
How We Use Your Information
- Calculate and update your MGY Score™
- Create personalized health recommendations
- Connect you with appropriate healthcare resources
- Communicate important health reminders and updates
- Improve our platform and services
- Conduct anonymized research (with your consent)
How We Protect Your Information
- HIPAA Compliant: We meet or exceed all HIPAA requirements for protecting health information
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- SOC 2 Type II Certified: Regular third-party security audits ensure our practices meet rigorous standards
Information Sharing
We never sell your personal health information. We share your information only:
- With your explicit consent
- With your designated healthcare providers
- To comply with legal obligations
- In anonymized, aggregated form for research (if you opt in)
Your Rights and Choices
Access and Portability
Request a copy of your personal information at any time
Correction
Update or correct your information through your account settings
Deletion
Request deletion of your account and associated data
Opt-Out
Opt out of research participation or marketing communications at any time
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal information within 30 days, except where we are required by law to retain certain information.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@maggyhealth.com
Maggy Health™
Privacy Officer
10 Polo Field Lane
Denver, CO 80209
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.